πŸͺ Cookie Policy

Data Controller: Salespace Platforms, Inc., a Delaware corporation operating from Miami, Florida, USA, is responsible for cookie usage on this website.

We comply with applicable U.S. data protection laws, including the California Consumer Privacy Act (CCPA/CPRA) for California residents.

Shopify's Role: Shopify provides our e-commerce platform and processes some personal data on behalf of Salespace Platforms, Inc. as a service provider.

This Cookie Policy explains how we use cookies and similar technologies to enhance your shopping experience, provide personalized features, and analyze our website performance.

🎯 Our Approach: We believe in transparency and giving you control over your data. This policy explains exactly what cookies we use and why, in plain language.

Legal Basis for Cookies: We use essential cookies under our legitimate interest to provide a secure and functioning website. All other cookies (analytics, personalization, marketing) are used only with your consent.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, keep you logged in, and provide you with a personalized shopping experience.

Think of cookies like a helpful store assistant who remembers your preferences, keeps track of your shopping cart, and helps you find what you're looking for more easily.

πŸ‘Ά Children's Protection:

We do not knowingly use cookies to collect data from children under 13. Our services are designed for adults 18+ for purchases, though minors may browse with parental supervision.

Types of Cookies We Use

βœ…Essential Cookies (Always Active)

These cookies are necessary for our website to function properly. They cannot be disabled.

  • β€’ Session Management: Keeps you logged in and remembers your cart items
  • β€’ Security: Protects against fraud and ensures secure transactions
  • β€’ Preferences: Remembers your language, currency, and basic settings
  • β€’ Load Balancing: Ensures optimal website performance and reliability

πŸ“ŠAnalytics & Performance Cookies

These help us understand how you use our site so we can improve it for everyone.

  • β€’ Shopify Analytics: E-commerce insights (anonymized data)
  • β€’ Algolia Search: Makes our search function smarter and more helpful
  • β€’ Performance Monitoring: Helps us identify and fix technical issues
  • β€’ Page Views: Understand which content is most helpful

🎯Personalization Cookies

These enhance your shopping experience with personalized features and recommendations.

  • β€’ Wishlist: Saves your favorite items across visits
  • β€’ Recently Viewed: Shows products you've looked at recently
  • β€’ Search Preferences: Remembers your filters and search history
  • β€’ AI Recommendations: Suggests products you might like

πŸ’¬Customer Support Cookies

These enable us to provide you with better customer service and support.

  • β€’ Live Chat (Tawk.to): Enables real-time customer support
  • β€’ Support History: Remembers your previous conversations
  • β€’ Help Preferences: Customizes support based on your needs

Third-Party Cookies

Some cookies are set by third-party services we use to enhance your experience:

πŸ—ΊοΈ Google Services

Maps for store locations, YouTube for product videos, and other Google APIs.

πŸ“± Social Media

Instagram integration for social proof and product showcases.

πŸ”’ Security

HCaptcha for bot protection and fraud prevention.

πŸ“§ Communication

SendGrid for email services and notifications.

Your Cookie Choices

You have full control over cookies:

πŸŽ›οΈ Our Cookie Banner

  • β€’ Accept all cookies for full experience
  • β€’ Choose "Essential Only" for privacy-focused browsing
  • β€’ Change your mind anytime

🌐 Browser Settings

  • β€’ Block all cookies (may affect functionality)
  • β€’ Delete existing cookies
  • β€’ Set preferences for future visits

πŸ›οΈ California Residents (CCPA/CPRA)

If you are located in California, you also have the right to opt out of cookies that may be considered a "sale" or "sharing" of personal information under the CCPA/CPRA.

  • β€’ Right to opt out of cross-context behavioral advertising
  • β€’ Right to know what personal information is being shared
  • β€’ Right to non-discrimination for exercising these rights
  • β€’ Access our "Do Not Sell or Share My Personal Information" link in the footer

How to Manage Cookies

Chrome

Settings β†’ Privacy and Security β†’ Cookies and other site data

Firefox

Options β†’ Privacy & Security β†’ Cookies and Site Data

Safari

Preferences β†’ Privacy β†’ Manage Website Data

Edge

Settings β†’ Cookies and site permissions β†’ Cookies and site data

Cookie Retention

How long do cookies last?

⏱️ General Timeframes

  • β€’ Session cookies: Deleted when you close your browser
  • β€’ Persistent cookies: Remain until expiration date or manual deletion
  • β€’ Most cookies: Expire within 1-2 years
  • β€’ Essential cookies: May last longer for security and functionality

🏒 Provider-Specific

  • β€’ Shopify session: Until browser closes or logout
  • β€’ Algolia analytics: Up to 6 months
  • β€’ Tawk.to chat: Up to 1 year
  • β€’ Consent choice: Until manually changed

Note: The specific retention period for each cookie may vary depending on the provider and cookie type. You can always clear cookies manually through your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through our cookie banner or other prominent notices.

Consent Updates: If required by law, we will re-request your consent when we make significant changes to our cookie practices, such as adding new cookie categories or changing how we use your data.

Questions About Cookies?

We're committed to transparency about our use of cookies. If you have any questions or concerns, please don't hesitate to reach out to us.

Contact us through: Live chat, contact form, or email support.

Last updated: 8/25/2025

This policy is designed to be comprehensive yet easy to understand, giving you full transparency about our cookie usage.

Accessibility: If you require this policy in an alternative format due to accessibility needs, please contact us at [email protected].