Resources
Answers to common questions, by topic.
What is Salespace?
Salespace takes you from a product to ads that sell. Bring in your products, create ad creatives in Studio, launch campaigns on Meta, and let Autopilot and suggestions keep improving them.
Do I need ad experience?
No. Salespace sets up campaigns with proven settings for you, and explains what it does in plain words. You can always see every setting.
What’s the easiest way to try it?
Start with Hobby, at $8 a month: one store, 50 credits a month and 100 product imports a day. Upgrade or cancel whenever you want.
Can my team work with me?
Yes. Invite people to a store and choose what each of them can see and do.
How do I add a product?
Paste a link to its page. Salespace reads its name, description, price and images, and you review them before saving. You can also add a product by hand.
Does it work with Shopify?
Yes. Paste your Shopify store’s link to import one product or all of them. Shopify products stay in sync by themselves, and you can sync one at any time.
What is break-even ROAS?
The return on ad spend at which a product neither makes nor loses money. Set it once per product, and Salespace uses it to judge your ads.
What can I create in Studio?
Ad images and videos made from your product, edits of your videos, animated images, and Avatars that present your product.
Can I use my own media?
Yes. Upload images and videos to your Library and use them in Studio and in your ads.
Where is what I create saved?
In your store’s Library, ready to use in your ads, with your favorites a click away.
Which ad platforms are supported?
Meta, so Facebook and Instagram, to start. More platforms are on the way.
Do I need a Meta ad account?
Yes. Connect your Meta business and ad account once, and Salespace launches and manages your campaigns there.
Where do I see results?
Overview shows revenue, ad spend, ROAS and conversion rate for any period, each against the one before. Every campaign has its own results too.
What does Autopilot do?
It follows simple rules you set, such as raising the budget when ROAS is above 3× or pausing an ad that spends without sales.
How often do rules run?
Every 15 minutes, for every campaign, ad set and ad they apply to, each judged on its own results.
What are suggestions?
Ideas worth doing to improve performance, sent to your notifications. Apply one in a click or dismiss it.
What are credits?
Creating in Studio and writing ad copy with AI use credits. Each plan comes with credits every month, and you can add more any time.
Can I change or cancel my plan?
Yes, at any time from your account’s billing. A cancelled plan stays yours until the end of the period you paid for. After that, your stores are kept for 90 days in case you come back.
Is there a discount for paying yearly?
Yes. Paying yearly saves 20% on every plan.
Need more answers?
Write to us and we’ll reply by email.